OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
166 ratings and 102 comments received in the last 90 days.
04 April 2024
Nadia was extremely helpful and provided us with some really interesting options to replace our current BMW and arrange part exchange.
31 March 2024
Car was perfect, again thanks to Daniel!
26 March 2024
Nadia Burton was friendly, knowledgeable, pleasant to deal with and very professional.
24 March 2024
The early stages of the process were below the level I expect from BMW due to my sale exec leaving and failing to complete necessary paperwork. However, Daniel Bull took over and did an excellent job during the remainder of the process
24 March 2024
Very satisfied with the service we had.
24 March 2024
Professional
15 March 2024
Arden's level of communication was always superb and the Salesperson made sure I was fully informed at all times. This helped to maintain an extremely high level of TRUST and ensured my satisfaction at all times. Why would I go anywhere else?
06 March 2024
The team at Arden were first class and there was no hassle at all in getting the new car
04 March 2024
I was afforded first class service throughout the process, from deciding on choice of vehicle through to collecting and driving away.
17 April 2024
Very happen to go Arden Tunbridge wells
16 April 2024
Just a great experience
16 April 2024
I liked the choice of selecting a 2 hour slot. I know the days of a courtesy car are over. The prospect of a journey home and back is not practical for me.
15 April 2024
All work done on time
14 April 2024
Steve is great.
14 April 2024
Very helpful member of the Service Team.
13 April 2024
Very knowledgable service personnel
13 April 2024
Quick and efficient
13 April 2024
Very professional and helpful.
13 April 2024
Steve Brand's customer service, keeps you constantly updated, goes above and beyond.
08 April 2024
High level of professionalism, found me a great car, happy with the deal and level of customer service