as above. Steve worked really hard to ensure i was happy.

Very efficient, friendly service.

Because the service was excellent and the cleaning of my car was more than satisfactory.

Everything went according to plan on my visit

Best service very professional

Everything covered and explained

Contacted me in advance of MOT test to advise of most appropriate arrival time and then went to great lengths to ensure I was aware that vehicle was ready for collection.

The service was much better than previous visits and my car was ready on time.

Easy booking, prompt service and solid communications. Steve on service reception was personable and efficient.

Great service and good value.

As always I was dealt with efficiently and courteously and I felt confident leaving my car with Arden and in the care of Steve Brand in Service Dept

Staff very friendly and helpful

Polite, friendly and efficient

I deal with Steve Brand, as always get first class service and feedback thanks again Steve

I was kept fully informed by Steve as to the progress of my car and to the areas of concern on the health check. When I finally could collect my car, he happily replaced a wheel nut that was missing. A refreshing end.

Work completed as stated. Car cleaned outside!

steve was very helpful

Service department was all fine.

I have found the service staff very helpful.

Alway treated extremely well and all work carried out to the highest level

Very friendly,

I was able to see the MoT bay from where I sat - the technician was very through, so I was very pleased to get a clean bill of health. In the event the bill for other work ended up slightly less than anticipated, always a bonus.

I can't speak more highly of the staff on the service desk (specifically the two Steve's both having been at this site for a long time) they listen to all the issues raised, give clear understanding of costs and follow up with phone call on progress

Excellent communication

No problems

Service was correctly delivered with all Necessary work carried out

Would have been 'completely satisfied' but for my on-line service booking not being transferred to the garage service centre. Nevertheless, service staff at the garage undertook the service anyway.

Really pleased how my M135i was serviced by the team at Arden Tunbridge Wells. Great value too.

Work on the day took slightly longer than expected due to a shortage of technicians, however, was regularly updated on progress as I waited for work to be completed. Thanks to Steve Brand for his attention and help.

Ease of parking at site. Courteous staff. Clear on cost of service.

Really polite staff

Helpful staff

Steve Brand is awesome, a real credit to Arden

Very helpful rep on the service desk managed get my car fixed ahead of schedule after it broke down. I needed it urgently to get back home in Scotland.

All went well.

It was made so easy by the staff.

The service I received from Leon was excellent he arranged parts and repair swiftly whilst keeping me fully informed.

Polite efficient service

Friendly, knowledgable team

Because I was fairly satisfied with the service I received.

I live in Hastings and prefer to wait for the service to be done. This I was able to do as the whole country comes out of pandemic restrictions. Keep up the standard of customer care and A1 servicing. I feel safe with your standard of service.

Support for an established customer

Excellent service,I have used bmw for many years, and have always been very happy with the service they provide

Polite and professional

Jazz is fantastic and an ambassador for BMW and Arden. She is knowledgable and loves the brand.

All done on time and efficiently

because I was satisfied completely

Brake fluid change only plus checkup -- within 2 hour time limit.

Quality service , nice staff

very efficient and well organised

Car great and delivered on time. Professional handover and overview of new car.

Friendly, knowledgable and extremely helpful sales person (Nadia Burton)

Friendly staff, good advice and pointers given so I ended up with car I wanted

V helpful sales lady who communicated with me very well during purchasing process

Everything was explained throughout my journey and I am very pleased with the vehicle Nic kept me informed throughout the whole process

Felt comfortable

Nadia was very helpful and let me change the colour right at the last minute.

BMW centre is clean tidy modern and welcoming, parts helped me buy accessories for installation prior to collection that was seemless (not a great deal of accessories available for the z4 but I understand why)

Kept up to date by Cassidy and made sure it was smooth

Just a shame the car didn't have a reversing camera